Toronto Delivers

What happens when you like a coffee shop but there's this one employee that just would not stop harrassing you because they are flirting with you?

This is what happened to me at Lettieri on Church and Wellesley. I think employees should have proper decorum especially when dealing with the public wherever their location may be and however their perceived connection is with the lifestyle of the environment. The location of this coffee shop is in the heart of the gay neighbourhood and the show of affection amongst its community is quite public and common. But my presumption is that people know each other well before they start touching in what can be viewed as inappropriate by non-familial onlookers. I like this store and its owner but I can't really go there because of this one employee who keeps on having lingering touches, inappropriate coming on and flying kisses. Being in Canada with all its available freedoms does not translate into open season and with blatant disregard for common customer service courtesy. Yesterday was particularly annoying because this employee walked around the counter, put his hand over my shoulder and started touching my left nipple! What's going on there?! It was a blatant disrespect for me and it was definitely unwarranted, unwanted and unacceptable behaviour. I would hate to get a person fired for actions like this but this has gone way over the line. I guess I won't be going to this coffee shop now because of this unfortunate event. My overall rating - UPGRADE SOMETHING - maybe train the employees properly? maybe provide a manual? maybe move them around to other stores? something to get this rating to world class that it deserves. ~ richard

What would be your suggested next steps for Richard ~ torontodelivers (td)