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UK Review: Starbucks Trocadero #12219 Not World Class in London

YOU DO IT! This is the response of the female barista when I asked her to mix an improperly created, mess of a tall decaf non-fat no whip mocha that I ordered at this store this morning. How are you supposed to mix a drink that has a glob of chocolate syrup, coffee and then ice on top of it.

NotWorldClassI cannot believe that a company such as Starbucks with such high standards of quality and customer service would allow such a person to work on their premise.

Is this the end result of globilisation that we allow inconsistent labour practises to ruin great, established standards? I ask you-have you ever in your life heard a Starbucks anywhere in the world tell you this?


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This page contains a single entry from the blog posted on July 3, 2007 4:23 AM.

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