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UK Review: London's Garden View Hotel - Not World Class

You've been reading about our UK travel reviews lately. We now have a permanent TO-D [short for Toronto Delivers] reviewer for the UK. If you are traveling to the UK, just click the UK reviews category link on the right and you'll see all of his reviews there. He wrote this review on the Garden View Hotel that he also posted on TripAdvisor .

NotWorldClassIf all the other reviews did not arouse your attention, let me add my personal observations and reflections:
1) The Eastern European front desk attendant with the blond hair is perhaps the rudest, most uncustomer friendly individual that you will even encounter in any service industry.
2) Unless you get a room on the top floor, the hallway looks like a rat trap. The carpet looks like it has not been vacuumed in weeks (literally) and they are in a dilapidated condition.
3) The breakfast is just what everyone says-break, corn flakes (which fall all over the table by the way) juice, coffee/tea and utensils that may be there, may not be there when you need them
4) A surprise 10 Pound deposit for a remote control (how utterly tacky)
5) A restaurant attendant (blond lady) that sits around and eats rather than helps (see pictures). When she does work, she manhandles the bread with her hands(no gloves, no utensil thongs)
6) shower curtain that falls apart every day.
7) Dirty elevator with papers that the attendants don't clean.

Folks, this is not just a cheap hotel-this is a disgrace. Don't stay here, please, for your own sanity.

We found him this hotel to review as we saw it on Expedia. Turns out it was a bad experience. We rate it Not World Class and definitely Upgrade Something.

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This page contains a single entry from the blog posted on July 15, 2007 7:28 AM.

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